During an event:

Reporter: May I ask what contingency plans or procedures have you put in place to make sure that your consumers will get your continued and uninterrupted service?

Company: We have invested a lot of money to make sure that our service will be uninterrupted. Customer satisfaction is very important to us.

During the demo, the service didn’t work.

Reporter : May I ask why it didn’t work?

Company: I don’t know either. I will call headquarters. Excuse me for awhile.

(You’re excused. How unlucky can you be.)